terms and conditions

 
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Return Policy

  1. Any return of stock will be accepted after 7 working days from purchase.

  2. Any stock returned after 7 working days from purchase will be charged a 10% handling fee.

  3. No stock will be accepted after 15 working days.

NOTE: Stock returned by the Buyer is at their own cost to Switchcom Distribution, packaged in original packaging material together with all manuals and additional parts.

 
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Special Orders

  1. Any special order placed for a customer will require a 30% deposit upfront.

  2. Payment needs to clear in the account before placing the order.

  3. Customer to pay the remaining balance before stock is released.

 

Standard Terms & Conditions of Sale

COD Sale Agreement

Credit Facilities Agreement

 
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Delivery Service

Switchcom Distribution realise that there are high demands on your time. The collection of items outside of your planned bulk-order purchase can take up valuable time that could be better spent attending to other pressing tasks.

INSIDE GAUTENG

  • Orders over R2 500.00 ex VAT up to 30kgs qualify for free next business day delivery

  • If your order is below R2 500.00 ex VAT and up to 30kgs, we can add a delivery fee to your order

  • Should your order be over 30kgs, we will cover the standard fee of R75.00 per box and any additional fees will be added to your order.

OUTSIDE GAUTENG

  • Orders over R10 000.00 ex VAT and up to 20kgs qualify for free delivery within 4 - 5 business days

  • If your order is below R10 000.00 ex VAT, we can add a delivery fee to your order

  • Should your order be over 20kgs, we will cover the standard fee of R95.00 per box and any additional fees will be added to your order.

GENERAL DELIVERY TERMS & CONDITIONS

  • All pricing displayed is exclusive of VAT

  • Free Delivery is only available in South Africa

  • Payment is to clear in our account before stock is made available for delivery

  • Subject to stock being available

  • Any invoice signed by the courier will be used as Proof of Delivery

  • The Customer indemnifies Switchcom Distribution from any claims of any nature whatsoever that might arise from engaging with the Courier service.

  • Please see our T’s & C’s here

Switchcom Distribution Hikvision Camera Giveaway Competition Terms & Conditions

  1. Competition valid 01 February - 28 February 2019 only.

  2. Competition entrants have to be existing customers with Switchcom Distribution.

  3. All entries will be entered into the competition; the winner will be randomly selected. The winner will receive a Hikvision DS-2CD6362F-IV to the value of R10 000.00 only. The prize will be delivered to the competition winner. The prize may not be exchanged for cash through Switchcom Distribution.

  4. The judges decision is final. No purchase or payment of any kind is necessary to enter or win.

  5. This competition is in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter or Hikvision.

  6. Any questions, comments or complaints regarding the competition to be directed to Switchcom Distribution, not Facebook, Twitter or Hikvision.