terms and conditions

 
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Return Policy

  1. Any return of stock will be accepted after 7 working days from purchase.
  2. Any stock returned after 7 working days from purchase will be charged a 10% handling fee. 
  3. No stock will be accepted after 15 working days.

NOTE: Stock returned by the Buyer is at their own cost to Switchcom Distribution, packaged in original packaging material together with all manuals and additional parts.

 
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Special Orders

  1. Any special order placed for a customer will require a 30% deposit upfront.
  2. Payment needs to clear in the account before placing the order.
  3. Customer to pay the remaining balance before stock is released.
 

Standard Terms & Conditions of Sale

COD Sale Agreement

Credit Facilities Agreement

 
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Delivery Service

Switchcom Distribution realise that there are high demands on your time. The collection of items outside of your planned bulk-order purchase can take up valuable time that could be better spent attending to other pressing tasks.

INSIDE GAUTENG

  • Orders over R2 500.00 up to 15kgs qualify for free next business day delivery
  • If your order is below R2 500.00 and up to 15kgs, don’t sweat we can add a delivery fee to your order

OUTSIDE GAUTENG

  • Orders over R 10 000.00 and below 10kgs qualify for free delivery within 4 - 5 business days
  • If your order is below R10 000.00, don’t sweat we can add a delivery fee to your order
  • Should your order be over 10kgs, we will cover the standard fee of R100.00 per box and any additional fees will be added to your order

GENERAL DELIVERY TERMS & CONDITIONS

  • Free Delivery is only available in South Africa
  • Payment is to clear in our account before stock is made available for delivery
  • Subject to stock being available
  • Any invoice signed by the courier will be used as Proof of Delivery
  • Please see our T’s & C’s here
  • The Customer indemnifies Switchcom Distribution from any claims of any nature whatsoever that might arise from engaging with the Courier service.