terms and conditions


Return Policy

1. Any return of stock will be accepted after 7 working days from purchase. 

2. Any stock returned after 7 working days from purchase will be charged a 10% handling fee. 

3. No stock will be accepted after 15 working days.

NOTE: Stock returned by the Buyer is at their own cost to Switchcom Distribution, packaged in original packaging material together with all manuals and additional parts.


Special Orders

1. Any special order placed for a customer will require a 30% deposit upfront.

2. Payment needs to clear in the account before placing the order.

3. Customer to pay the remaining balance before stock is released.


Standard Terms & Conditions of Sale

COD Sale Agreement

Credit Facilities Agreement